Companies depend on great leadership for success and longevity. Leadership takes many forms and encompasses a number of characteristics. In the workplace, leaders aren’t just responsible for the bottom line. They set the tone for fair and ethical behavior, equality, accountability, professionalism, and employee growth.
In this module, you will discover what leadership is and the qualities necessary to be a great leader. Then, learn how to engage and motivate employees in a way that aligns with the company’s vision. Finally, explore five key practices that will make you a better leader.
Leaders wear many hats in the workplace—coach, facilitator, and strategist are just a few. But when it comes to meeting goals and objectives, problem-solver is one of their most important roles.
As problem-solvers, effective leaders take proactive measures to avoid issues, address them when they arise, and keep their teams moving forward. A good leader possesses strong problem-solving skills, but a great leader also develops these skills in employees. They also foster a work environment that elicits creative solutions from their teams.
So, what skills and strategies do effective leaders employ when facing workplace problems? In this module, you’ll learn the fundamentals of problem prevention, detection, and resolution. You’ll also learn how to solve problems more effectively as a team by communicating effectively, facilitating creative brainstorming, and removing barriers.
Giving employee feedback can be hard—and sometimes a little scary. Yet the benefits to giving feedback are abundant: improved engagement, self-awareness, motivation, and performance.
In this module, you’ll first learn how to prepare for and effectively conduct a feedback meeting. You’ll then discover what to do when an employee reacts poorly and how to respond to other common negative reactions to feedback.